From AIGA Insight ~ Topics: membership

In the age of social media, why belong to AIGA?

Can an individual designer be successful and fulfilled without AIGA? Yes, of course. So, why join?

Designers are, by nature, independent and tend to not be joiners. Yet there are several reasons that designers often cite for joining AIGA: the interest in being part of a community, the need to share and discover information about design and its practice with others, and to create a voice for the profession that can build understanding and respect for the profession.

Do these reasons still make sense in an era of social media?

If access to the names of others and free information are the only value you seek, then a virtual forum may be all you need. If you are interested in deeper interaction with others, face to face; if you’d like to contribute to the cumulative knowledge and understanding of design; and if you would like to help in developing a voice that can articulate and promote the value of design, then AIGA offers that opportunity to invest in the future of your chosen profession.

Associations create a stronger voice for individual professionals

Professions such as law and medicine have gained stature and position in society and the economy by having individual practitioners choose to associate with each other and share resources to build a stronger future: by documenting its legacy, developing standards of professionalism, building a stronger future for the profession and giving voice to the profession’s aspirations and value. Without a professional association, there are many practitioners, each making his or her own way, perhaps speaking at cross purposes, perhaps each having to educate every potential client in isolation.

AIGA builds the social capital of the design profession by creating a community with strong social ties—online and offline—and by articulating the standards of professional practice developed by that community. The ties AIGA encourages among designers are important for more than mere social reasons. These ties help designers—who often work in relative isolation—develop personal, social and professional relationships with other designers. Once this occurs, there is the opportunity to develop a form of civic virtue for the community: social networks and the norms of reciprocity and trustworthiness that arise from them.

Trust and trustworthiness stem from shared connections and expectations

Social connections are important for the rules of conduct that they sustain. When there is a strong sense of shared and mutual obligation, there is a greater likelihood that professionals will treat their colleagues and competitors with the kind of respect that they wish to receive.

AIGA not only serves the purpose of creating a community and developing connections among members, but it encourages members to articulate and observe the standards by which they would like to operate, both individually and collectively. While AIGA provides an authoritative voice on standards, it is actually the strength of the social network of the community that endows those standards with authority. The standards are only effective if each member of the community acts in accordance with them, trusting that all fellow designers will honor the same code of conduct. This trust results in collective trustworthiness, if designers know each other and respect each other. Short-term altruism yields long-term self-interest in a professional community.

The interactions that create this sense of community and nurture its real benefits are not the strong bonds of friendships one might expect, which actually occur only rarely. Loose ties—known as bridging relationships—have an even greater impact on civic virtue, for they extend the norms into new areas beyond your close personal friendships.

The issue for many is whether this role—creating a trustworthy community—is one that should be funded by members and whether it has a value for every professional and should be an investment in the profession each designer has chosen.

Professional codes of ethics are projected by the group to society at large

AIGA is an expression of the profession: it codifies and projects the attributes of design that warrant respect for its practitioners. Perhaps individual designers feel it is an unnecessary pursuit, except that they too want to benefit from a public understanding of what they do, why it is valuable and what the expected standards of professionalism should be.

We sometimes forget how young the design profession is. AIGA, as the oldest society of communication designers in the United States, is less than a century old, and the term “graphic designer” is even younger. For AIGA, this creates a special responsibility to encourage its members to develop a kind of social order that will enhance the growth of the profession and success of all designers, not only themselves.

Many of those who question the value of AIGA want, nonetheless, to benefit from the shared values of the profession and its history; those who join recognize the value choose to invest in these attributes of professionalism for both their own benefit and for the benefit of all who practice design.

A formal network achieves different objectives than an informal one

There are certainly ways that informal networks such as social media sites can be just as vibrant and successful as professional associations, without being at cross purposes. AIGA embraces the flexibility and immediacy of social media as a viable complement to the association model. We do not restrict AIGA Facebook and LinkedIn groups to current members, and we encourage all interested designers to connect on social media sites.

For those who are current members, we sincerely thank you for your continued support and the contribution your support has made toward building a respected profession. And for those of you who are not currently members, we hope that our role has been able to assist you in some way and we look forward to a deeper relationship in the future.


About the Author: Richard Grefé is the executive director of AIGA, the professional association for design. He is generally involved in all of AIGA’s activities, although his major contributions are in strategy, formulating new initiatives to enhance the competitive success of designers and advocating the value of design.

  1. link to this comment by Jahanzeb Khan Thu Mar 12, 2009

    Interesting topic. Face-to-face and having a personal connection with the community as a whole is more ideal than a faceless online community.

    I'm a ex-AIGA member and right now haven't considered re-joining, not because of the services or sense of community provided, but more of a lack of time to participate and take advantage of them. Online communities are quick to be part of and don't require much commitment.

    I encourage people who do have the time to join and belong to a community to consider the being part of AIGA, especially in a time like this.

  2. link to this comment by Erik Fri Mar 20, 2009

    Ahh, Richard!! An entire story dedicated to defend your position against all my posts from the other story! I'm honored you would spend the time to attempt to discredit my concepts and ideas. I guess I'll go section by section in my response:

    Creating a stronger voice - I fully agree with you that AIGA has the full potential to be a vocal organization for all graphic professionals...but it's not. You say that by nature, designers are more comfortable working alone, which I could disagree with, but as a whole, I can see your stance just fine.....what you fail to see is that the AIGA is now just a bunch of loners who still want to be left alone to "create" and be artists. Where is the public outreach? You can't claim to be a strong voice when the only people hearing you are other designers.

    Stronger social ties, both offline and online? Really? How online? I must have missed that area on the website. If this "ADD A COMMENT" section is really the pinnacle of online communication in your eyes, you need to surf the web much more often.

    Trust and trustworthyness - Say what now? Was there a handbook released by AIGA? Something along the lines of "A Graphic Designers Moral Handbook"? Sure, many of the articles you publish give very good insight and standards to live and design by, but is this really one of the strong characteristics that most AIGA members would mention in describing the organization? A moral resource for designers? I don't see it.

    Professional codes and ethics - Hurrah! Something I can get on board with, right? Meh....you tell me that the AIGA encourages it's members to develop a social order for graphic designers, essentially saying, "Hey, let people know what you do and how you do it". Well, I already do that....what are you doing to help with this awareness, besides encouraging us? I mean, again, the AIGA comes across as a helpless organization being run by people who are just good at passing the buck down the line. I have YET to hear back from the Los Angeles AIGA chapter about my volunteering efforts. Way to build that trust up with me.

    "Many of those who question the value of AIGA want, nonetheless, to benefit from the shared values of the profession and its history; those who join recognize the value choose to invest in these attributes of professionalism for both their own benefit and for the benefit of all who practice design."

    AIGA is a professional association, not a fortune 500 company. You want me to invest (financially invest) even though an investment of my time by volunteering would probably be 10 times more important to the organization. So, the whole speech about morals and ethics and trust and community is really just a nice way to polish up a lump of coal for the investors who want diamonds in return.

    Formal vs. Informal - So, a formal one must be better? Because I can't wear my suit when I surf around the web...that would look silly (I prefer my tuxedo tshirt anyways). The underlying message in this section is, "Well, we don't restrict members to use social networking sites".

    Why not, "The AIGA encourages members to use social networking sites to spread the fundamental ideas and principles that the AIGA endorses, defines and stands behind." Feel free to also add on, "Because we do not have a sense of the power behind these sites ourselves."

    Love you guys. I hope you see that my comments aren't intended to bash the organization, because I do see all the positives that you offer. But I expect more from the premier organization of my profession. I like helping shine the light on the thinking of a 20-something graphic designer for you and hope you take criticism well...being a designer, I can assume you do. =)

  3. link to this comment by Lonnie Tapia Wed Mar 25, 2009

    Ric,

    Hi. I choose to receive a lot of information via Twitter. It's the most powerful tool on the internet because it's conversational and grants direct access to readers. And I don't think formal and informal avenues of communication need to be exclusive.

    In fact, when will AIGA (national?) join in on the Twitter conversation? AIGA could use Twitter as a way to bring attention to our goals (or to this website as needed). If you're interested, I can help out.

    Kansas City already has already taken the plunge and I subscribe to their feed of events and commentary.

    On a side note, I am a current member and I use my AIGA membership to get discounts on events both in my chapter and out. So at this point in my career (mid-level & late twenty-something), I look forward to continued education in areas of sustainability and business.

    And although networking and educational opportunities with this organization are AIGA's most important features to me, I would welcome it's presence on my Twitter page.

    PS Definitely, add Twitter to your "bookmark" button on this page. That way we can share this story with others. It's a common web standard. Again, if you need help, let me know.

    Thank you.

  4. link to this comment by Jennifer Bender Wed Mar 25, 2009

    Hi Lonnie,

    Thanks for your questions. We actually do have a Twitter feed! It's http://twitter.com/AIGAdesign . There are several “national” AIGA groups on each social media site, but you can find links to the main feeds and groups here: http://www.aiga.org/press-resources

    Thanks also for the feedback on bookmarks; we'll look into adding Twitter to our current list.

    Jennifer

  5. link to this comment by Chris Gee Sun Apr 12, 2009

    Thanks Lonnie for the info. I'm pretty active in Twitter too and I had not realized that the AIGA had a presence on Twitter.

    Honestly, I think Erik has a point. The AIGA, just like many non-digital savvy designers, is struggling to find it's own relevance in a very digital world. The result? We DO see various digital tactics — a Facebook here, a Twitter there — but no cohesive digital strategy that really empowers and mobilizes the designer of 2009 and beyond.

    In too many ways, the AIGA is still hard-coded to it's old, 20th century model which is just not effective in today's world, which makes it extremely tough for designers to justify the hefty fees required for membership.

    I imagine Ric is fully aware of this dilemma, which probably prompted him to write this post.

    It seems like the only solution is to move to a more socially-oriented model — similar to the Obama digital strategy — that allows designers to be far more involved than the current, old school strategy does. The AIGA has to become more relevant than it is now. In the blogosphere, in social networks, in real life.

    There are ways to do this and ironically, those of us in the digital realm are helping our clients do this every day, yet none of us is helping the AIGA.

    Once again, the cobbler's children have no shoes!

    .chris{}

  6. link to this comment by Mark Smith Sun Apr 12, 2009

    "...The AIGA, just like many non-digital savvy designers, is struggling to find it's own relevance in a very digital world."

    The the "digital world" is actually a small part of the overall design world. To aggrandize the web in such a way sounds like you may be a web developer. From identity design, to print design, web design, environmental graphic design, architecture and industrial design, this I have found to be true - we work for people, and to be successful one must foster relationships with one's clients, and by clients I mean business owners and senior executives. Those relations take place face to face.

    The two years I've been with AIGA as both a member and a board member (Webdirector) of my chapter, I've been amazed by the amount that I have learned and continue to learn. The Center for Practice Management (http://cpm.aiga.org/) for example has completely changed the way I do business - from client relations, business organization and management to marketing. AIGA is THE place to go for graphic design professional development.

    For a mere 300 bucks a year, to be a member of my professional association is a no brainer. But in addition to professional development, one of AIGAs goals is to help us enlighten our clients, and the world, to the benefits of good design. So even if I don't participate, my dues go toward something bigger than my individual career.

    Now, with that said, if all you did was web design, I could see why you may feel like someone on the outer fringes of the membership. Well remember, modern design has only been around since the bauhaus - that's about 80 years. And the web has been around for what - 15 years? It takes time for society to assimilate a new cultural language. There are developers that still construct buildings without architects and companies trying to manage their brands without graphic designers. But once they realize what a great investment good design is, they can't get enough of it.

  7. link to this comment by Chris Gee Sun Apr 12, 2009

    "The the "digital world" is actually a small part of the overall design world. To aggrandize the web in such a way sounds like you may be a web developer."

    I'm actually a digital creative director. "Web developer" is a VERY different position within a digital team. I think if we're going to spread awareness about what we as designers do amongst the outside world, we should probably begin with educating ourselves, no?

    I'm glad that you learned a lot with the The Center for Practice Management. I'm not sure that any of the valid criticisms of the AIGA asserted that it provides no value whatsoever. I certainly didn't imply that, nor did I infer it from anyone else's posts.

    "Now, with that said, if all you did was web design, I could see why you may feel like someone on the outer fringes of the membership."

    Again, I'm not sure if you're reading things into some of these comments that has not been written but if I deal strictly with what I wrote, I don't see where it's been stated by me or by others that web design is "on the outer fringes of membership".

    Given that the AIGA was not long ago run by Clement Mok, a print designer turned digital designer much like myself, I don't see the "fringes" outer or otherwise.

    That said, this topic is about the AIGA's relevance in teh age of social media/social networking. Whether the AIGA is missing the boat in the era of user-generated communication and self-organization? Regardless of what medium one designs for, can the answer honestly be anything other than "yes"?

    Also, social networking is not an all-or-nothing, virtual-only proposition. To be sure, political campaigns, grass roots organizations, consumer brands and many other types of organizations use effective social networking strategies to encourage people to gather for various reasons in the real world.

    My original point is, is it ironic that the AIGA has so many digital designers as members — who consult our clients on these strategies on a daily basis — yet are not able to harness these techniques to its own benefit?

    It'd be a shame to see the AIGA go the way of so many newspapers, who fell by the wayside not due to lack of interest in their excellent content but simply because they could not/would not evolve quickly enough.

    .chris{}

  8. link to this comment by Mark Smith Sun Apr 12, 2009

    Chris,

    You're a rather smart duck. I wish we could meet and discuss this (in person).

    I have been following the newspaper biz for several years and have come up with this conclusion:

    Good investigative reporting is the core product that newspapers deliver and the need for that product will not go away as long as the US is a free democracy. It is an absolutely necessary component of our democracy because without it we have no idea what our government, corporations and local councils are up to.

    The demise of PRINTED newspapers on the other hand is just a change in how reporting will be delivered. In the last several decades traditional printed newspapers have become bloated with mountains of other types of content including weather, sports, book reviews, movie listings, travel, classified ads, etc., etc. Now, with so many websites, apps and widgets that deliver that extra content more timely and accurately there's no use for the antiquated printed version of the traditional newspaper - especially since the all of the investigative reporting is delivered online for free.

    Why do newspapers deliver their reporting content for free online? From what I can tell, they initially went along for the ride in the very early days of the web - to be cool and hip like everyone else. They clearly didn't see the importance of the web at that time, nor did a lot of other businesses. What they have found in the current market is that advertisers, that are essential to their business model, are not willing to pay the kinds of rates that they were used to paying for print ads, for the online ads. There's a kind of cultural gap, maybe like a generation gap, that is slowly squeezing the life out of the newspapers. Advertisers are simply not willing to hand over the same annual printed newspaper advertising budget to the online version. And in this current financial meltdown advertisers are pulling ads from both online AND print placement so we're getting some early bankruptcies. But most will go bankrupt over time.

    As for the investigative reporters - it is still up in the air how they will be able practice their profession, deliver it, and get paid for it. There are sites like CNN, BBC, NY Times that are thriving, but that doesn't cover every state or local need for reporting. When a trusted local newspaper goes out of business it's like the lights have dimmed in that community.

    So while the internet has in effect created a problem with the newspaper business it can surely solve it too. How this will happen I'm not quit sure. Maybe the displaced reporters need to get together and recreate their jobs in an online environment without waiting for someone to hire them.

    Back to AIGA.

    While you may work hard to find analogies here you'd be doing just that - working the analogy angle. AIGA is an non-profit organization, not a business model. As long as graphic designers exist, and AIGA continues to be relevant to those designers, it will exist.

    What you may be thinking is, in the future global digital network, that someday AIGA may become irrelevant because we'll all be connected via various and numerous online communities - so why would we need it? But what I see happening is that AIGA is positioning itself as a repository for design information and a meeting place for us in the real world and the digital world.

    SYS :)

  9. link to this comment by Erik Mon Apr 13, 2009

    Hurray! New posts! Woooo!!!

    I was just discussing the newspaper dilemma with my father a few weeks ago. I came to a similar conclusion - reporters are doing the same work and seeing very little compensation for it compared to 20 years ago. When I do pick up a newspaper, I read the national news (of which I usually have already read online the day earlier), the local news, the sports and the business sections. All the rest is crap. We see right through it as "news" and know it's just fluff. If I want to know how to make a good squash soup or what concerts are going on this weekend, I go online. Rarely is there a reporter writing anything interesting on those subjects in a local newspaper. But the good writers...their art form is being overlooked. Instead of giving me quantity, I want quality. If I want quantity, I'll surf the web to my hearts extent.

    Print in general is going the same route. Magazines are folding left and right because do we really need 6 magazines about yachting? They all tried to fill in the blanks the the internet can fill in instantly with more print themselves. Except they couldn't make the same business model work since the cost to make a magazine is much more than it is to update a website. Hence, magazines are failing. It's the organizations that are embracing all forms that are surviving. That's all I want to see AIGA do. But by not showing it, they are telling the design community, "We're steadfast and happy in our ways. After all, we're the premier design organization! We have been around for almost 100 years....we know what we're doing here."

    And that bothers me. A lot. Because this IS such a highly educated group of people, it's shocking how closed minded and/or slow they are to adapt. This topic alone has been discussed now for months and little action has been done. Or at least nothing has been openly shown via it's website. And this concept of adapting and expanding into the web further should NOT be a new one. It's not like social websites are a new thing.

    If AIGA is a non-profit, why DOES it operate under a business model? I give 300 bucks, I get books and other stuff in return. Goods and services have exchanged hands. I don't have a choice in the matter but to purchase those things to be part of the group. It reminds me of going to a college party and having someone sell me a #2 pencil for 5 bucks when I walked in the door. When asked why I just bought a pencil for 5 bucks, I was told I could trade it in at the keg for a cup and that's how they tried to prevent getting slapped with a "Selling alcohol" ticket.

    What ticket is AIGA trying to avoid is the next logical question I have? Why can't I pay 50 bucks and skip the fluff I don't want?

    How is AIGA positioning itself as a repository when it is not using the largest repository out there (the web) as efficiently as possible? It hasn't "repositioned" itself in quite a while. If it wants human interaction, wouldn't having a large calendar on the main page be a good idea? I mean, without knowing when events are, it's kind of hard to interact with people in person. Maybe put in your zip code once and it will direct you to the local chapter calendar too? Right now, there is an event on April 25th in the LA area that isn't on the main AIGA calendar. Actually, none of the upcoming LA events are listed on the main calendar.

    How am I supposed to interact with people when the premier resource I'm expected to use to do so fails me?

  10. link to this comment by Mark Smith Tue Apr 14, 2009

    I do agree on one count. It's always hard for me to find the local chapter listing - there should be a link on the top utility nav - "Chapters".

    But the calendar is rather easy to get to - just click on "Events" and then "Calendar" - it's rather intuitive I think.

  11. link to this comment by Chris Gee Tue Apr 14, 2009

    I agree Erik and Mark. Those types of features are very common these days, indeed we've come to expect them. Integrating better social features into the site would create better opportunities for designers to become aware of and engage in AIGA activities.

    I'd love to be able to get notifications whenever someone responds to a post like this where I'm active, rather than having to come back manually and check.

    What about customizable portfolio pages for young designers or print designers who don't own space on a web server? Similar to the my.barackobama.com site, why not enable designers to create their own myname.aiga.org site, which would allow them to post their accomplishments, screen grabs of their work, possible blog as well as build a network of other designers with whom they could collaborate in person or virtually?

    I think the AIGA is in a great position to burst into the new era as a really robust, relevant force for designers and the design community. If it doesn't do it, some other organization(s) eventually will.

    .chris{}

  12. link to this comment by Erik Tue Apr 14, 2009

    Mark, I'm not saying the calendar is hard to find. I mean, it's there on the main page....but I think as more than a few people have pointed out, the AIGA website has some complicated and confusing links. And the LA events are still missing too. Does anyone read these posts besides myself, Chris and Mark?

    Let's assume I'm a college student who is just learning about typography. I figure AIGA must have some good links to point me in the right direction. So, I come here and start looking around. Right away, I would assume AIGA would have a whole section devoted to it. Fairly safe assumption, correct? Rather than using the search field which tend to bring back way too many results, I look under "Education". Strike One. I try "Professional Resources" and sure enough, there it is, at the very bottom. Or, I can look to the right side of the page under "In This Section" and find it also. Why does AIGA give us the same information and links twice? That's some redundant design and is just taking up space. Tsk tsk, guys.

    After clicking that link, I find some stories about typography. Jackpot! Except none of that information is really helpful to educate a student new to typography. And the newest typographic story listed is from November 10th....2004.

    Ok, ok...maybe I'm splitting hairs here. Let's try just searching for "typography" in the search field. I get 437 results!! Now I MUST have hit the jackpot! I even see that I can narrow the results and there is a "college" option under "education" (where was that 20 seconds ago when I was looking under the main "Education" link???). Ok, now we're cooking here!! Found some typography articles, geared to college students....4 of them to be precise. The first one doesn't even mention the word typography in the body of the article, just the comments. The second one speaks of how important it is, but tells NOTHING about it!

    And all it took to find that information that was supposed to be geared to a college student was going down two dead end links (Education and Professional Resources), using a search field, choosing from amongst 73 possible options to narrow the search field (yes, 73) and then checking out 4 articles... of which the most recent and first listed mentions nothing about typography. The second one by Steven Heller from April of 2004 stresses the importance of typographic education by college students. To quote from it:

    "The greatest single area of ignorance among students (and some professionals) is type and typography." and "If nothing else, BFA graduates should flawlessly “speak” the language of type."

    If I was a college student and I just read those remarks by Steven Heller, I'd be kinda ticked off that AIGA is telling me how important typography is to learn, but gives me no real educational information or resources on the topic. My only choice is to now navigate away from the AIGA page and google search "typography" or head to Amazon and start looking up books.

    Do you see what I mean? This site has information all over it, you just have to hunt for it. As far as information design goes, I have always wondered what the board members for AIGA thought of their own site.

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