From Gain ~ Topics: branding/identity, case studies, design thinking

Case Study: Rebranding Martha Stewart

This case study was originally published in The Essential Principles of Graphic Design by Debbie Millman. On Saturday, October 25, Stephen Doyle and Gael Towey will give a presentation on the Martha Stewart brand at “Gain: AIGA Business and Design Conference,” in New York.

A brand value statement is a very helpful guide for shaping a new identity. The Martha Stewart Living Omnimedia statement was a little long for my taste, so I highlighted some of the words that were most helpful to us. We paid constant attention to whether or not our design was an actual embodiment and visualization of some of the words in the statement.

Here is the original:

The handmade, the homemade, the artful, the innovative, the practical, the contemporary, and the beautiful.

We are not just about lifestyle, but about essential tools for modern living. Not just about the how-to, but about the why-to. We aim to inspire the creativity that can transform homemaking into domestic arts, or a simple dinner into an occasion—filling our lives with a little more quality, a little more permanence, a little more lasting beauty. We are not just a company, but a laboratory for ideas and a community celebrating the art of the everyday.

And here is the revised version:

. . . the handmade, the homemade, the artful, the innovative, the practical, the contemporary, and the beautiful . . . a little more quality, a little more permanence, a little more lasting beauty.

Various Martha Stewart-branded items and branding tools.

There was much discussion and heated debate over whether the rebrand name should be “Martha Stewart” or “MarthaStewart.” The thinking was that the lack of a word space would help transform a person’s name into a corporation, but the argument against it lay in how it would be read in press releases and newspapers. One question was paramount: What was the overlying subject foremost in the minds of the consumer—the woman or the corporation?

Playing with leaf motif ideas.

Names maintain an aura; they can nurture tremendous power. We could never escape the high passion of a certain individual’s ideas concerning Martha Stewart. Those two seemingly benign words carry a lot of emotional weight. Adding anything to MARTHA and STEWART, such as a logo emblem or some kind of abstract flourish, would have diminished it. Due to Martha’s prominence in the world, and pre-eminence in her categories, we were forced to rely upon the power of her name to the exclusion of everything else—no trees, leaves, spoons, or big MS. We had to create a distinctive and proprietary way to present the words, meanwhile dodging the word space bullet, whose differing camps were quickly polarizing. I kept thinking of my favorite photograph of Martha. She is out by her barn wearing a barn jacket, and she is walking with a handmade wreath of orange, yellow and red maple leaves. The movement and color bring this image to life, and I can recall the pleasant surprise of seeing the wreath in motion, swinging actually, blurry and bright and joyful. It seemed natural to transform the Martha Stewart name into a wreath and, naturally, it was difficult to pull off.

I struggled with a condensed sans serif in Illustrator, searching for a contemporary feel, and I got the words to work beautifully in a circle. Twice. It looked great, but it said, “Martha Stewart Martha Stewart.” This reminded me of the 1970s sitcom Mary Hartman Mary Hartman, which was about a dimwitted young woman with red hair in two enormous braids—and this was not the proper frame of reference. After days of finger-gnawing frustration, trying to convince myself that this wreath thing was on the right track, I attempted a pencil drawing with wide letters, the “Martha” swinging around on the tip of a circle, and the “Stewart” swinging around on the bottom. The visual reference altered immediately from a wreath to a coin. This new idea hit upon the “quality, permanence and lasting beauty” part of the equation, subtly suggesting that this public company was valuable, dependable, and bankable. After all, nothing suggests “worth” like currency and coins. The Greeks were minting coins with arcs of type around the edges as early as fourth century BC. That’s what I call long-lasting!

Martha Stewart logo ideas.

Now that the idea consisted of carved or minted letters in a coin/wreath form, I began by hand-drawing the letters in order to get a better sense of the character and the radial stems. We began with the letterforms of Trajan, but this quickly evolved into a version of Optima due to our rigorous research. We wanted the letterforms to reproduce in miniscule applications, like buttons or tacks, which would maintain its handsomeness when shown either carved or embossed. Based on this font, we drew it repeatedly in order to grow away from a rigidity, adding an organic sense of “handmade, homemade and artful” to the letterforms themselves.

Stephen Doyle, carving the Martha Stewart logo into plaster.

Time and again I’ve seen this logo criticized on design blogs due to its imperfections. My reaction is, “Yes, exactly! It is not meant to be perfect.” In order to discern whether or not the letters were exactly imperfect in a correct manner, I actually carved the type into a disk of plaster. I imagined plaques that could be used in-store as disks, incised with these 13 important letters.

After reading the brand statement for the millionth time, it occurred to me that our goal as craftsmen was for this logo to be seen as equally Arts & Crafts movement (20th century: the handmade and artful) and Wedgewood (mid-18th century: lasting beauty). The circular configuration offered the idea of community—a group of 13 come together, circle-shaped, conjoined, providing energy and movement as they coalesce into something bigger than they could ever be individually.


About the Author: Stephen Doyle is the creative director at Doyle Partners, a design studio specializing in identity, packaging, signage, environment and editorial design. Doyle’s unique ability to give words a deeper meaning in graphic form results in an intelligent, provocative body of work for clients including The New York Times, AIGA, Vanity Fair magazine and publisher Alfred A. Knopf. Doyle previously served as art director at M&Co. and as associate art director at Rolling Stone and Esquire magazines. Doyle has lectured at Yale University, the Cooper Union for the Advancement of Science and Art, the School of Visual Arts and New York University.

  1. link to this comment by Mr. Designer Mon Sep 08, 2008

    I think I first really noticed the new logo last August. It was hard to read. I know a lot of thought went into this logo, but it just seems so plain. But, it seems timeless and could be used forever.

    I prefer the curly "M" logo above. It grabs my attention. It reminds of thread, yarn, delicacy, and it is graceful and feminine like Martha. I think it stands out more than the current logo. Then again, it isn't as solid as the current logo and may get old fast.

    Aarrgh, too many conflicting opinions. ;-)

  2. link to this comment by IhateDesign Mon Sep 08, 2008

    The most powerful and great designs are the simplest one.

    thanks for the article.

  3. link to this comment by D'Anna Mon Sep 08, 2008

    It was time to give Martha a new look!

  4. link to this comment by Rick Mon Sep 08, 2008

    What a solution! Most of all, I love the concept behind this new identity. The logo definitely says "the handmade, the homemade, the artful, the innovative, the practical, the contemporary, and the beautiful"

  5. link to this comment by ben Wed Sep 10, 2008

    I think it's interesting that there are so many bonus words found in the logo:
    stew, wart, smart, tram, mart, hat, art..

  6. link to this comment by Sam Pitino Wed Sep 10, 2008

    One of the beauties of this logo is that the name is now an archetypal shape, not dependent on other accompanying abstract shapes to carry the day. The viewer will only need to see the logo a couple times before it is recognized as the MS logo, regardless of size, color, medium.

  7. link to this comment by Karen Thu Sep 11, 2008

    Lesson Learned:

    I've always poo-poo'd Optima because it always appears to me to be a sans-serif font trying to be a serif. Thus, always looking a bit odd in my view. I see this especially in the horizontal examples Doyle presents, were Optima looks uncomfortable and somewhat dated (and overtly "retail" -- I think I've seen it used for department stores in the past, maybe that's why). However, in a circle, and with the modifications he made, it works brilliantly, and most importantly, across the wide range of applications MS demands (a benefit of a quasi-serif). Maybe I need to be less dismissive of type I'm not so fond of -- hmm, is there an appropriate application for Gill Sans bold?.

    I actually like the alternate ideas from Doyle that use MS, M or S. However, given Martha's past troubles, it makes sense to stick with stating her entire name, essentially saying, "I'm here to stay." That said, I do think she's gotten past that period in her life, and when she's ready to update Doyle's tedious efforts once again (change is inevitable), I think the public would be ready for an abbreviated icon of MS, M, or S (as Doyle presented). These designs from Doyle have equal merit to me, perhaps the timing just wasn't right.

    Lastly, you know a mark is successful when you can't quite recall the original version. As always, Doyle inspires and impresses.

  8. link to this comment by g2 Thu Sep 11, 2008

    To a certain extent, when I experienced the brand while shopping, the blue/green colors take an equally weighted role in establishing Martha's new brand -- in partnership with the type treatment circular logo. The clean design aesthetic of the collection's consumer items is open-ended, simplistic design at its best, and really lets the packaging color take the brand the step further that it needed beyond the logo.

  9. link to this comment by suzanne fawaz Thu Sep 11, 2008

    Oddly enough I can't remember what the old MS identity looked like! I just started noticing Martha Stewart's collection in craft stores last April. And when i say "notice", I mean admire. This article has shed so much light upon why I appreciate her brand. Both beautiful and strong, the MS identity is timeless.

    Thanks!

  10. link to this comment by Karen Thu Sep 25, 2008

    Oops -- an update to my previous post. The font I referenced as being Optima (in two of Doyle's horizontal versions above) looks to be Peignot, not Optima. Even so, my thoughts on the Optima still stand (and can apply to Peignot too, I might add. Apologies to A. M. Cassandre).

  11. link to this comment by Kaitlin Guzowski Fri Sep 26, 2008

    As a graphic design student, I can really appreciate all of the concepting that went into this design. It was nice to read through another designer’s process.

    The revised version of the brand value statement is much easier for me to follow. I have to admit, my reading attention span is quite short. This new statement is simple and gets to the point quickly. I was able to actually comprehend this one. It cuts out the unnecessary copy that seems to me to be filler text. Maybe the original author had the mind set 'more is better'. Whatever the case, I am much more satisfied with the new statement.

    With the debate over what the new rebranded name should be, the corporation comes first to my mind. I don't necessarily agree with the decisions that Martha has made in the past but I still support her products. I really enjoy the Martha Stewart candles! So, if it were up to me, I would choose to represent the 'MarthaStewart' corporation over the person. Combining her two names creates a connotation to a business more than a woman.

  12. link to this comment by Shiloh Wed Oct 15, 2008

    I am curious...how long did it take Doyle to complete this project?

    I have a client that seems to think this happens overnight? Do any of you have this issue? I gave the client 2-3 week estimate prior to seeing the first drafts. I created myself a buffer in order deal with other business issues that may come up. She sent me an email saying she has never had to wait this long in her 20 years of working with designers. Ouch! Technically, it has been 7 business days since she paid her deposit.

    I love this article as it presents a birds eye view of his process. I love the process...like I love a journey.

  13. link to this comment by David M. Wed Oct 29, 2008

    Thanks for such an insightful view into the process that many designers go through. In order to understand what the brand is about and what you want to eventually (subconsciously) resonate in the minds of end users, dissecting the mission statement was critical. Kudos for satisfying such a detail-oriented client.

  14. link to this comment by Danielle Wed Jan 14, 2009

    Mostly I think this works because of the story behind it and its recognizability. The story of the wreath and its inspiration for the design is interesting because it explains something that was actually a part of who Martha Stewart is. The coincidence of the coin was just an added bonus to the idea of "valuing" a product. The fact that its a circle sets it apart from most other brands. Common branding is based largely upon readability yet this design somewhat overlooks it to show that just a simple shape made up of letters is just as recognizable as a linear name. Probably more recognizable in a sense.

  15. link to this comment by Nick Tue Jan 20, 2009

    I agree with Danielle on most of this. For Shiloh, I have had clients like that as well that think design happens in an hour or overnight. What I have found in many cases can be summed up in a quote I heard once, If everything is done right, people wont know that you have done anything at all. Of course this is not to be taken literal but more figurative. Many designs especially nowadays are simplified yet complex in reason. Most logos can be looked upon and most people say, I could have done that in an hour. Like many famous designers have said, a huge part of design is the process. The concept and reasoning behind a design are the most important parts. If you do not understand the problem and have a reason why 2+2=4 then you have failed. Its our jobs to produce a design that can be understood by many no matter how simple the design is. Most of my clients want simple. People only see the final product, not the thought behind to product. Thinking is a designers most powerful tool. They are not designers and do not understand how design happens. They only see a pretty picture with neat colors.

  16. link to this comment by Casandra Wed Jan 21, 2009

    I like the new logo, but I think the circle of dots with MarthaStewart below is a little more pleasing to the eye.

    But maybe that is why I am an aspiring graphic designer instead of a paid one. :)

  17. link to this comment by Tom Sun Mar 29, 2009

    To be honest, I prefer the older version of the logo. I dont know why I just have feeling you know what I mean. That is all from me. Tom

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